Refund & Cancellation Policy
Last updated: [date to be confirmed at launch]
1. Month-to-month memberships
All individual membership tiers are billed monthly with no minimum commitment period. You may cancel at any time from your account dashboard; cancellation takes effect at the end of your current billing cycle, and you retain access until that date.
2. Pausing a membership
Memberships may be paused for a limited period (details available in your account dashboard) without cancelling entirely — useful for travel or extended leave.
3. Refunds
Membership fees already billed for the current cycle are generally non-refundable, except where required by law or where GrowViaSphere is unable to provide access due to a fault on our part. Day passes and meeting-room bookings may be refunded if cancelled with reasonable advance notice — see booking confirmation details for specifics.
4. Corporate Team agreements
Cancellation and refund terms for Corporate Team plans follow the notice period and terms set out in the company's signed agreement with GrowViaSphere.
5. How to request a cancellation or refund
Cancel directly from your account dashboard, or contact us at hello@growviasphere.com for assistance.